puh.ggSupport tickets
Get help from the team: open a ticket on our Discord server.
- Join our Discord server and open the ticket channel.
- Pick a category from the menu and fill in the short form.
- A private channel opens where you talk with the team. You can add screenshots there.
| Category | For |
|---|---|
| Support | Questions and problems with puh.gg. |
| Report | Reporting a user or a staff member. |
| Management | Things only the management can help with. |
| Staff Applications | Applying to join the team, when applications are open. |
| Suggestion | Ideas for new features or improvements. |
For Support tickets you can choose whether helpers may see your ticket or only staff. When you report a staff member, choose that only managers see it.
Close your ticket with /ticket close once your question is answered. With Discord connected, the Support page on puh.gg shows all your tickets.
Bugs go into a ticket too. Found a bug? Open a Support ticket. Confirmed bugs earn the Bug Hunter badge.
How to get help fast
- Say your puh.gg username right away.
- Describe what you did, what you expected and what happened instead.
- Add a screenshot or a short video of the problem.
- One topic per ticket. Never post passwords, codes or API keys.
Was this helpful?Updated Oct 22, 2026